The incident was captured by passengers of the flight and immediately spread on social media. It all started when the airline announced they needed 4 volunteers to get off the flight to make room for employees that needed to be on the overbooked flight. After nobody volunteered, they randomly selected 4 paying customers with a computer and made them exit the plane. One man, later identified as a medical doctor, would not leave his seat and was forcefully pulled dragged off the plane while other passengers screamed.


The Courier-Journal reports that the man was allowed back on the plane because other passengers volunteered their seats after seeing the confrontation.

Needless to say, I know I will think twice before ever booking another flight with United Airlines again...EVER!