Consumer Reports surveyed 20,000 of their subscribers to evaluate different airline companies.

The good: JetBlue comes out on top along with Southwest and Virgin America. Customers enjoy more leg room, greater seat width, and no hidden fees.

In the middle of the pack: Delta, American, and United.

The Bad: Spirit Airlines came in last, by a significant amount, for overall customer satisfaction.

A hassle free check in seems to be the biggest factor when considering which airline to fly with.